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Phone:+86-18268698736

Fax:+86-755-36631967

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Quality Warranty

Home > service > Quality Warranty

Relevant Clause of Quality Warranty

time: 2012-08-15

 

Warranty conditions:

Limited warranty applies only to the original owner, shall not transfer to a third party.ONN warranty service is applicable to the normal operating conditions of hardware failure.Does not apply to the following:

A, due to natural disaster ( flood, fire, earthquake, lightning, typhoon, etc.), the event of force majeure or careless operation of man-made damage;

B, dismantling, repair, or sending products to non ONN authentication maintenance station for  maintenance;

C, Malfunction and damage that caused by users himself or the third person modify, repair, alterate, install, add and expand the accessories which are not sold,authorized or approved by original company.

D, other problems and faults caused by abnormal use.
 
 
 
The warranty time limit and scope:

Within one year from the date of purchase, if ONN received the warranty application complying with the warranty conditions, ONN can repair or change the faulty product according to the situation.But there is no obligation for ONN to repair or change the faulty product that the user sent to repair not according to the following warranty procedure.

The warranty procedures:
 
1
During the warranty period, ONN will freely repair the faulty product that being sent to ONN custer service center.

2、When sending the faulty products, need to pack the goods well using complete carton. along with the related accessories;
Warranty of transportation cost, ONN bears the one-way fees;
3
ONN is not liable for loss or damage in the process of sending.
ONN will repair or change parts according to the fault situation, the replaced parts, belongs to ONN.
4
Please note that the original warranty period does not extend due to repair or change. 
 
limited liability:
ONN or its third supplier will not make quality guarantee terms in any express or implied condition,also won't give up the current quality guarantee because special reason, do not assume any responsibility in addition to the product itself problem.

 

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